LIFETIME EXCHANGE/BUY BACK
Usraa has demonstrated a commitment to providing high-quality diamonds and jewellery and superior service. We stand behind each of our products with customer-friendly policies designed to ensure your satisfaction and make Usraa your lifelong jeweller of choice.
Usraa jewellery can be exchanged/bought back at any point of time after sales. In gold items 10% will be deducted on sales price i.e. MRP and the value of gold will be calculated as per the gold market rate of that day. In silver items the deduction will be 25% on Sales price i.e. MRP. Our exchange/buy back policy only applies to undamaged jewellery that are accompanied by the original diamond grading report and/or certificate. If the item is damaged, then only value of the gold and diamond, if available, will be given after above deductions. The customer should have the bill/invoice forexchance/ buy back. No discount offers can be clubbed or applied against the exchange. Diamond and/or Gemstone jewellery cannot be exchanged against only gold jewellery or gold coins. The current market value will be determined by Usraa. You will be given a voucher for the determined value which remains valid for 12 months. Please note that this voucher cannot be encashed.
Solitaire Diamonds Exchange at 80% of current market value, subject to a value limit of Rs.10,00,000/-. Currently Lifetime Exchange Policy is available on orders within India